Terms of Use

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These Terms of Use ("Terms") govern your access to and use of the website drainrefine.world and the online office wellness programs offered by Drainrefine ("we," "us," or "our"). By accessing our website or enrolling in any program, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Our Services

Drainrefine provides online wellness programs designed specifically for office workers in New Zealand. Our programs include Desk Reset Essentials, Movement and Posture Pro, and Complete Workplace Wellness. These programs consist of video-guided modules, printable resources, progress tracking tools, and email support. Our services are educational in nature and are intended to promote general wellness and healthy workplace habits.

2. Eligibility

You must be at least 18 years of age to enrol in our programs or use our website. By using our services, you represent that you meet this age requirement and have the legal capacity to enter into a binding agreement. If you are enrolling on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

3. Account Registration and Access

Upon purchasing a program, you will receive access credentials to your personal program dashboard. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. You must notify us immediately if you suspect unauthorised access to your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Program Content and Intellectual Property

All content on drainrefine.world, including but not limited to text, videos, graphics, logos, program materials, and software, is the property of Drainrefine or its licensors and is protected by copyright and intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use program materials for personal, non-commercial purposes during your enrolment period. You may not:

• Reproduce, distribute, or publicly display program content without written permission
• Modify, reverse engineer, or create derivative works from our materials
• Share your account credentials or program access with unauthorised individuals
• Use our content for commercial training or resale purposes
• Remove or alter any copyright or proprietary notices

5. Pricing and Payment

Program prices are displayed in New Zealand Dollars (NZD) on our website and are subject to change without prior notice. Payment is required in full at the time of enrolment unless otherwise agreed in writing for corporate accounts. All prices include applicable GST where required by New Zealand law. We accept payment through secure third-party processors. By completing a purchase, you authorise us to charge the specified amount to your chosen payment method.

6. Refunds and Cancellations

Refund eligibility is governed by our Return Policy. Please review that policy carefully before making a purchase. In summary, refund requests must be submitted within fourteen days of purchase and before completing more than twenty-five percent of program modules.

7. Acceptable Use

When using our website and programs, you agree not to:

• Violate any applicable local, national, or international law or regulation
• Attempt to gain unauthorised access to our systems or other users' accounts
• Transmit viruses, malware, or other harmful code
• Engage in conduct that disrupts or interferes with our services
• Harass, abuse, or harm other users or our staff
• Use automated systems to scrape or collect data from our website
• Misrepresent your identity or affiliation with any person or entity

8. Health and Safety Disclaimer

Our online office wellness programs provide general wellness guidance and are not a substitute for professional advice tailored to your individual circumstances. You should consult an appropriate qualified professional before beginning any new physical activity program, especially if you have pre-existing conditions or concerns. You participate in program activities at your own risk. Drainrefine is not liable for any injury or adverse outcome resulting from your participation in program exercises.

9. Limitation of Liability

To the maximum extent permitted by New Zealand law, Drainrefine shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or programs. Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid for the specific program giving rise to the claim. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the Consumer Guarantees Act 1993 or other applicable New Zealand legislation.

10. Indemnification

You agree to indemnify and hold harmless Drainrefine, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms, your misuse of our services, or your infringement of any third-party rights.

11. Third-Party Links

Our website may contain links to third-party websites or services, such as Google Maps. These links are provided for convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites. Your use of third-party services is at your own risk and subject to their respective terms.

12. Modifications to Services and Terms

We reserve the right to modify, suspend, or discontinue any aspect of our website or programs at any time. We may also update these Terms periodically. Material changes will be communicated by posting the updated Terms on this page with a revised date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of New Zealand. Any dispute arising from or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts of New Zealand.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Contact Information

For questions about these Terms of Use, please contact Drainrefine:

Address: 185 Karepa Street, Brooklyn, Wellington 6021, New Zealand

Phone: +6421686888

Email: office@drainrefine.world

Website: drainrefine.world